Support
Contact the IEP team
Best for detailed support
Use email if you need account help, report corrections, privacy assistance, or you want to include links and screenshots.
Best for quick follow-up
Use WhatsApp if you already have an active report or you want a faster conversational follow-up with the team.
Email Support
Send us the full context, including your account email, report link, and a short description of the issue or request.
info@iep7.comRecommended for account support, report problems, privacy questions, and anything that needs attachments or a detailed explanation.
Message us directly for quicker back-and-forth on reports, questions about next steps, or general guidance.
whatsapp:+18254376362Recommended for fast follow-up, especially if you already received a report or spoke with IEP previously.
What we can help with
Support scopeAccounts and access
Sign-in issues, verification-code trouble, profile questions, or access problems.
Assessments and reports
Assessment questions, incorrect inputs, report-delivery problems, or follow-up on recommendations.
Privacy and data requests
Privacy requests, deletion requests, correction requests, and questions about how your data is handled.
General support
General study-abroad questions, next-step guidance, and support on using the platform.
How to get the fastest response
- Use the email or phone number connected to your account, if you have one.
- Include your assessment or report link when your question is report-related.
- Explain the issue clearly and include screenshots if something looks wrong.
- For privacy requests, use the subject line `Privacy Request`.
Need the right page?
If you are trying to review how we handle data, go to the privacy policy. If you want to continue using the platform, head back to the main assessment flow.